The Sacramento Municipal Utilities District issued another warning Monday, asking customers to be wary of scammers.
SMUD says there are two ways the scammers trick customers. The first is calling customers to tell them that they have a past-due bill, and threatening to shut off their power.
The second way is the scammer telling a customer that their payment has been returned because of an overpayment. They say a new payment must be made immediately at a payment facility.
SMUD says the scammer is “well-versed in past-due collection techniques and sounds very convincing.”
Officials say SMUD would never call customers to ask for financial information or tell them to go to a payment facility.
For a list of authorized SMUD payment stations, click here.