Does size really matter? A Subway customer has filed a lawsuit saying the sandwich store’s popular sandwiches fall short of their claims.
A nationwide class action lawsuit was filed in Chicago this week, claiming the company behind Subway Restaurants acted “fraudulently and deceptively” by running ads promoting a footlong sandwich, when it’s not 12 inches long.
The lawsuit points out customers at stores across the country are missing a half-inch, a full inch, and sometimes more from their “footlong” sandwiches.
The suit is seeking more than $5 million in damages.
Subway told FOX40 they could not comment on the ongoing legal action, but did give this statement:
“For 47 years, customer satisfaction has been our top priority. We regret any instance where we did not fully deliver on our promise to our customers. We freshly bake our bread throughout the day in our more than 38,000 restaurants in 100 countries worldwide, and we have redoubled our efforts to ensure consistency and correct length in every sandwich we serve. Our commitment remains steadfast to ensure that every SUBWAY® Footlong sandwich is 12 inches at each location worldwide.”