Does Size Matter? Lawsuit Filed Against Subway Over Sandwiches

Sandwich

A lawsuit has been filed against the popular sandwich maker over the length of their subs.
Courtesy: WBBM

CHICAGO-

Does size really matter? A Subway customer has filed a lawsuit saying the sandwich store’s popular sandwiches fall short of their claims.

A nationwide class action lawsuit was filed in Chicago this week, claiming the company behind Subway Restaurants acted “fraudulently and deceptively” by running ads promoting a footlong sandwich, when it’s not 12 inches long.

The lawsuit points out customers at stores across the country are missing a half-inch, a full inch, and sometimes more from their “footlong” sandwiches.

The suit is seeking more than $5 million in damages.

Subway told FOX40 they could not comment on the ongoing legal action, but did give this statement:

“For 47 years, customer satisfaction has been our top priority.  We regret any instance where we did not fully deliver on our promise to our customers.  We freshly bake our bread throughout the day in our more than 38,000 restaurants in 100 countries worldwide, and we have redoubled our efforts to ensure consistency and correct length in every sandwich we serve.  Our commitment remains steadfast to ensure that every SUBWAY® Footlong sandwich is 12 inches at each location worldwide.”

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4 comments

  • tsalihawk

    Now I have worked in the food processing industry for many years It is very simple No matter how hard you try the bread won't ALWAYS come out at 12 inches long. Because you can not be sure how the bread will rise or what will happen when it bakes. If this lawsuit goes thru the Judge was payed off to get the ruling. and beside you complain about just a half inch I think the term GROW UP would apply here don't you folks????

  • Grpcs

    So the lumber industry should be sued too, my 6x6x8 were 5.5×5.5×8'1"! Wonder what size FOOT those people complaining have, probably LESS than a FOOT! I found no place on Subway's web site that they advertised a 12" sandwich. There should be some laws to protect ignorant consumers from themselves!

  • DB

    Wow. Only in this country! What rock do these people crawl out from under? A lawsuit over the size of a sandwich? Lol. What a loser..

  • Hermon

    This is absolutely ridiculous! With all of the important things going on in this country, people are going to sue over the length of a sandwich? The only person this is going to make rich is the lawyers. Any respectable judge would throw this out of court and give the plaintiffs a coupon for a free footlong. GET REAL PEOPLE!