If you make a wireless phone call to 911 in South Natomas, your call will be routed directly to Sacramento Police dispatch, authorities announced Wednesday.
Usually, if you make a call on a cellphone, you’ll get California Highway Patrol dispatchers who then transfer you to city police, possibly increasing the amount of time it takes for authorities to respond to your situation. With this new protocol, Sacramento Police hope to lower that response time.
Other wireless calls within Sacramento city limits will still be routed through CHP, for the time being.
Measure U, passed back in November, helped provide funding for the new protocol. Police hope that, in time, all cellphone calls to 911 within city limits will be routed to Sacramento Police dispatch instead of CHP.