SACRAMENTO -- Roxanne Ullman snapped a picture of her 4-year-old Jack Russell terrier mix on his way to a pet boarding business in Sacramento.
She now fears it might be the last time she will see her beloved Patches.
He's been missing for 11 days.
"We wanted him to just be safe and secure. I wanted to be there for my best friend. And I dropped my dog off at the Sacramento Pet Resort and Spa where I thought they were going to take care of him," Ullman said as she broke into tears.
That was nearly two weeks ago.
Ullman boarded Patches at the facility located on Power Inn Road because she was the maid of honor at her best friend's wedding.
During the reception she got word Patches was gone.
She was told he escaped through a gap in a chain-link fence.
"Brought me down to my knees. It's just been so hard hoping that he would be back," she said sobbing.
FOX40 went to Sacramento Pet Resort and Spa to get answers about Patches, but a receptionist said the manager was busy with training. FOX40 also left several messages and heard nothing back.
As for Ullman, she says the spa wouldn't let her see the area where Patches slipped through.
She says the business has threatened her with a restraining order and a lawsuit for harassment, an allegation Ullman denies.
For now, the search for Patches continues.
"He's still not home. It's been raining so hard, and I haven't heard anything," she said in between tears.
Every day, Ullman and her fiance are checking local animal shelters to see if someone has turned Patches in.
He is chipped.
"Go though the DOA list, which is the dead on arrival list, and just pray that it's not him," she said.
She's offering a $5,000 reward. The spa is reportedly offering a $1,000 reward.
For Ullman, it’s all about spreading the word to the community because all she wants is Patches to come home alive and safe.
"Everything. It would mean the world to me," Ullman said crying. "I love him so much."
If you would like to reach Ullman directly, you can call her at (818) 390-4577.