Twenty riders and the ride operator were harnessed to firefighters, hugging them tightly, as they were lowered to the ground one by one Friday night. According to Knott's Berry Farms, everyone was brought down to safely by 9:54 p.m., almost 8 hours after the Sky Cabin first malfunctioned then got stuck at around 2 p.m.
Knott's representatives say their mechanics tried several times to get the enclosed, circular tram down before calling the Orange County Fire Authority to assist.
In an update at 6:21 p.m., Knott's Berry Farm tweeted an incident statement.
"The safety of our guests and employees is our number one priority. We'll provide updates at they become available," the tweet read.