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Bad Yelp Review of Folsom Restaurant Sparks Social Media Backlash

FOLSOM -- Nicole Earp had no idea trying cheesesteak for the first time would put her at the center of a social media controversy.

It left Nicole Earp feeling ashamed and hurt.

"It really was a violation," Earp said.

Earp didn't want to show her face during her interview, but says after a friend took her to Wild Bill's Cheesesteaks she posted a review on Yelp complaining about the service.

Even so, the two returned and this time Earp didn't care for the food and updated her review. That's when the owner fired back on the restaurant review site, calling her and her friend "freaks."

"He messaged me more and then sent a very rude derogatory message to us calling us freaks and saying he didn't care about his customers," Earp said.

Earp then posted about her Yelp ordeal on Facebook and the owner took it a step further on his business's Facebook profile.

He posted a photo of Earp and her husband kissing on their wedding day and wrote, "Here she is enjoying a cheesesteak after complaining on Yelp."

"I felt like he was trying to say I was fat. And that was hurtful," Earp said. "And it felt like a violation that he took my wedding photo."

FOX40 reached out to the owner who told us he wasn't available for comment.

But his ex-wife who manages the restaurant came to his defense.

"He posted a picture of her in her wedding dress saying this was the person who basically lied about my business," Angel Roberts said. "I never saw him discriminating against her."

Roberts was working when Earp and her friend came in. She says they dramatized the experience and fears this negative attention will hurt business.

"You're effecting the lives of much more than trying to make a statement against the owner," Roberts said.

Roberts says she's sorry a customer feels hurt. Earp is just hoping the owner will learn to change his ways.

"You cant treat people like that as a business owner, especially under the name of your business, and expect people to still want to go to your establishment," Earp said.