Renter: Renovations Cause Ceiling Collapse, Deposit Held Until Release of Liability Signed

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A South Sacramento Woman says when she moved to the Riverfront Apartments, she thought she had found a diamond in the rough.

“I loved it … because I came in with my money right there and she said you know what I am taking you. She let me in and I never really had any problems,” said Heather Chaplin.

Chaplin, who lived in apartment number 16, says life was good until the landlord decided to do some repairs on the roof.

“May 1st I saw all the workers leaving, I didn’t know they had been shut down by the city because they didn’t have a permit,” adds Chaplin.

For some reason, the workers tore off the roof, left it exposed and then the rains came pouring in.

“I woke up to the sound of water hitting the carpet,  I look over at the window and the water is just pouring like someone has a hose out there on the window hitting the carpet. I was mad because my roof was bubbling but I was like whew the rain had stopped I took my daughter to school and came back and our ceilings had collapsed,” said Chaplin.

According to documents from the Riverfront, ownership gave the affected tenants their rent back for the month and offered them out of their lease, or a stay at a hotel in West Sacramento until workers finished repairs.

Chaplin opted out of her lease, left the premises and asked for her deposit back but says she can’t get her deposit back until she signs a release of liability.

“They are telling me if I don’t sign this I won’t get my deposit and if I don’t sign it they will sue for the rest of my lease,” said Chaplin.

Riverfront residents in all 21 family units were displaced when the incident happened, and most of them spent at least 15 days in a hotel until the repairs were completed.  Chaplin says she had $3,600 worth of damage to her personal property and still has not received her $500 deposit back.

FOX40 News contacted the owner of the property via phone service and was told he has received our message. Yet we are still waiting on a response to complaints.

Kimberly Easton filed this report.

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