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Folsom Woman Claims Tap Water May be Giving her a Rash

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Residents in Folsom are saying a mysterious smell is tainting their tap water.

It's one the basic necessities of life. But Brenda Hackett of Folsom says lately, she does not trust what's coming out of her faucet.

"The strong odor really just makes me concerned of the water," Hackett said.

Hackett said for the last few weeks, she has been smelling a strong chlorine stench. Her kitchen faucet has a filter. But her shower head does not. Because of that, she says she is paying the consequences.

Every time she takes a shower, she said her back gets covered in rashes.

FOX40 spoke to staff at the city of Folsom who said they follow all state and federal water regulations.

"It's perfectly safe to clean, bathe in, wash hands," city of Folsom Environmental and Water Resources Director Marcus Yasutake said.

After water from Folsom reservoir is pre-treated, filtered, chlorinated, and stored, one meter showed Folsom residents are getting only 1.9 parts per million of chlorine, far below the 4 ppm regulatory maximum.

To put things into perspective, 1 ppm is a liter bottle inside an Olympic size pool.

Yasutake said water contents can change according to the weather.

"There are times, though, if there are large rain events, and you get a lot of runoff from fires that have happened, and you get a lot of debris, that could cause that to change, but because it has been dry, a lot of runoff hasn't reached the reservoir because it has been soaked up into the ground," Yasutake said.

So far, the city has not had to adjust any of their usual processing.

Meanwhile, Hackett said she has double checked her home for bugs, fleas, even her detergent. Still no explanation for her rashes. She is waiting to hear back from her doctor, hoping to get an answer. But until then, she said the days of long relaxing baths are over.

"Just getting in and out really quick. But every time I do get out, it heats up again and irritates it," Hackett said.

Folsom Water Resources continuously monitors chlorine levels in the water around the city and at their plant. They said they immediately respond to changes in content.