Viewer Question: Recall Remedies

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.
Data pix.

John Hutchinson from Red Rocket Auto Tech is in the studio with Paul to answer a viewer call.

Viewer Question: "How do I know if I am subject to a recall. Who is responsible for fixing the recalled issue? Who pays for it?" - Jane

Distinguish between the two different types of recalls?

o Technical Service Bulletin

  • Recall not related to a safety issue
  • Voluntary recall due to general defect
  • Reimbursable within the warranty provisions
  • If vehicle is out of warranty, the consumer pays


o NTHSA Recall (Mandatory)

  • Supervised by NHTSA
  • A defect directly related to safety
  • Paid for by manufacturers
  • Even outside of warranty period

You can search for recalls on you vehicle by visiting or Contact Red Rocket with your VIN info.


Don't miss

More Featured

Latest News

More News