PG&E crews work round the clock to restore power to Sierra communities

Local News

The Latest — Saturday, Jan. 1, 2022

5:08 p.m.

Pacific Gas and Electric Company’s Sierra Division announced Saturday morning that they are working to restore power to 32,000 customers who are still without power in El Dorado, Nevada, and Placer counties.

Grass Valley and Colfax are two of the hardest hit areas.

There are 8,600 customers without power in Grass Valley and 2,700 customers in Colfax who are impacted by the outages.

PG&E said they are working to restore power where they are seeing a lot of damaged electrical equipment and sent out eight helicopters Saturday to help speed up its damage assessment.

PG&E officials said many Grass Valley and Colfax customers will have power by Sunday at midnight but it will be several days for other customers.

“PG&E has also partnered with the California Foundation for Independent Living Centers who is implementing the Disability Disaster Access & Resource (DDAR) program. FREED, an independent living center apart of the DDAR program, may be able to provide customers with disabilities, independent living needs, and older adults with hotels, transportations and gift cards for generators,” according to PG&E officials.

Customers in the affected counties who would like support can call PG&E at 1-800-477-3333 and PG&E will send a referral to FREED.

PG&E has also opened five Community Resource Centers. The CRCs provide onsite charging for personal devices, medical devices, battery chargers, blankets, water, snacks and access to Wi-Fi. They are at the following locations:    

  • El Dorado County
    • Pioneer Park – 6740 Fairplay Road in Somerset
    • Pollock Pines Community Center – 2675 Sanders Drive in Pollock Pines
    • Pleasant Valley Community Hall – 4765 Pleasant Valley Grange Road in Placerville
  • Nevada County
    • Madelyn Helling Library – 980 Helling Way in Nevada City
  • Sierra County
    • Downieville Community Hall – 327 Main Street in Downieville

Center hours for Saturday are 8 a.m. to 10 p.m. Beginning Sunday, the CRCs’ hours change from 8 a.m. to 6 p.m.

An additional community resource center in Garden Valley opened 3 p.m. Saturday at Marshall Grange Hall located at 4940 Marshall Road before it closed at 7 p.m. It will open again Sunday from 10 a.m. to 5 p.m.

To learn more about the CRCs, tap or click here.


Original story below.

(KTXL) – With snowshoes on and shovels in hand, Pacific Gas and Electric workers have been in these conditions for days now, in response to multiple ongoing power outages that left tens of thousands of the utility company’s Sierra region customers in the dark since Monday.

“We understand this is creating a very difficult situation for many of our customers,” said PG&E chief operating officer Adam Wright.

Friday afternoon, PG&E leaders directly addressed customers who’ve been without power since the beginning of the week.

“Thank you for your patience and your perseverance as well,” Wright said.

Patience and perseverance are two things Wright said are especially appreciated given the challenging conditions workers trying to restore power have faced in the field, dealing with snow-covered roads, fallen trees and downed power lines.

The utility company said 2,700 employees are working non-stop to get the lights back, but these conditions have made it difficult to assess and restore power in a quick manner.

“The damage is extensive. There are very large 50, 60, 70-year-old oak trees literally split in two,” Wright explained. “So there is heavy tree destruction. Some spans that we saw yesterday from the helicopter that show six or seven very large trees across an entire span of our system.”

Caltrans is working with PG&E to clear the roads.

“We are always working with PG&E to gain them access,” said Caltrans District 3 deputy director Patrick D. Bishop.

PG&E expects just 30% of its impacted northern Sierra customers will see full restoration by Jan. 5, but officials hope to have all power restored for customers in the southern Sierra region and Mendocino and Humboldt counties by Wednesday.

More than 1,000 customers in the greater Placerville area are expected to have power restored over the next 24 hours and another 1,300 customers in the greater Colfax and Gold Run areas over the next 72 hours.

“Our teams are on the job 24/7 and we will not stop until power is restored,” Wright said.

The utility company has set up community resrouce and warming centers throughout the impacted areas. For more information, click or tap here.

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