SACRAMENTO, Calif. (KTXL) — Southwest Airlines has started resuming operations after a second day of system issues, leading to delayed flights.
Tuesday afternoon, the major U.S. airline tweeted that they were aware of a “system issue” affecting their passengers.
Southwest also issued a statement explaining they were working to get back to normal operations as soon as possible.
Southwest is in the process of resuming normal operations after a brief pause in our flight activity resulting from intermittent performance issues with our network connectivity Tuesday afternoon. Our Teams are working quickly to minimize flight disruptions and Customer impact. We appreciate our Customers’ patience as we work to get them to their destinations. We ask that travelers use Southwest.com to check flight status or consult a Southwest Airlines Customer Service Agent at the airport for assistance with travel needs.
Today, we’ve proactively canceled roughly 500 flights due to the outage, and we’re working with those Customers to get them to their destinations as quickly as possible.Southwest Airlines
The Federal Aviation Administration issued a nationwide groundstop to Southwest Airlines as the company attempts to fix errors with its reservation system. In a statement from the FAA, they said it was at the company’s request.
An hour later, the FAA reported the groundstop had been lifted.
Sacramento International Airport also shared the information to its Twitter, warning passengers that they “should expect delays.”
Passengers went to social media as they waited for more updates from the airline.
“Flights delayed due to computer systems outage. No word how long flights will be grounded. Seems to be only Southwest. Didn’t expect a repeat of last night’s problem,” tweeted Pamela Santich, who was at SMF.
A nationwide “technical difficulty” suspended flights for hours Monday, keeping passengers waiting on grounded planes. In a statement sent to NewsNation, Southwest reported its “third-party weather data provider experienced intermittent performance issues Monday evening preventing transmission of weather information that is required to safely operate our aircraft.”
This story is developing. Check back for updates.